Answer and Place Shop Calls on Your Phone

On KeyBolt Pro, a supported iPhone build can answer shop calls using the iPhone call screen, including while the phone is locked. Call buttons in KeyBolt also try the iPhone app call first. Android and phones that are not ready for app calling use the cellular bridge instead.

Answer an Incoming Call

Keep KeyBolt signed in and allow microphone access. When your iPhone is registered and ready, the incoming shop call appears on its native call screen. Tap Answer to talk directly; that app call does not ask you to press 1.

Your shop's ringing rules and availability still decide who receives the call. If no ready iPhone registration is available, the shop can ring your saved cell number through the existing screened call flow. That route may ask you to press 1 to accept.

Declining the iPhone app call does not immediately retry the same call on your cell. The call continues through the shop's remaining routing rules.

Call the Right Customer or Contact

Open a job, customer, contact, or Colab and tap its Call button. From a bill, open its customer first. Check the selected person and number, especially on a business account with several contacts. The customer sees the shop's business number.

On a ready iPhone, KeyBolt opens the app call screen. If it cannot start the call, KeyBolt prepares the cellular bridge and opens your Phone app. If the Phone app does not open, the prepared-call card offers a retry and the instructions you need to complete the call.

While Talking

Unlocking the iPhone brings you into KeyBolt's call controls. Use Mute, Speaker, Keypad, or End call. The call banner lets you return to the controls while looking at the customer's work.

To hand an incoming shop call to the AI, use the keypad transfer codes described in Cell Transfer Codes. Wait for the handoff; the customer's conversation continues after your side leaves.

If Calling Is Not Ready

Check your internet connection, microphone permission, signed-in account, and app updates. Android, an older build, or a phone without app calling configured can still use the cellular bridge when available. See When the App Asks You to Update.