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Features

Everything your
locksmith shop needs

Your whole shop, in your pocket.

Today

Wed, Jun 5 · 3 jobs booked · $515

Emergency Dispatch

Car Lockout

Sarah Martinez

En Route
2:30 PM742 Oak St
Mark on site

Rekey · 3 locks

Oakwood Property Mgmt

Dispatched
4:00 PM120 Birch Ave
Start drive

Deadbolt Install

James Chen

Scheduled
5:30 PM88 Cedar Ct
Dispatch

Tap the tabs to explore. Jobs, the inbox, invoices, customers, the map, and more. It is all one app.

Deep dive

Every feature,
explained.

Colab, your unified inbox

Email, work orders, and website requests in one timeline on Basic. Add KeyBolt Pro and your calls, voicemails, texts, and Google LSA leads join the same thread.

Calls with the recording and transcript, texts with photos, emails, Google LSA leads, and requests from your website form, all in one place

Assign threads to a tech with one tap

An email, a call, or an uploaded work order arrives with the job or estimate drafted. Review it, tap Create, and the thread follows the job

See the customer's full history in the thread sidebar

A repeat call from the same number rejoins the open thread. Merge duplicates when a customer reaches you on two channels, and Separate them if you merged the wrong one

Junk filtering keeps ads and verification codes out, with a Filtered list you can review and restore from, and Report junk in bulk for the ones that slip through

Branded inbound email

Customers email your shop like they email their other vendors. KeyBolt drafts the job for you. Available on Basic and KeyBolt Pro.

Your shop gets its own inbox.keybolt.tech address with no setup

AI reads each email and drafts a job with the customer details prefilled

Reply right from the Colab timeline so the conversation stays in one place

Photos and attachments inline, with automatic compression for big files

AI reads PDF work orders and drafts the job or estimate for you to review

AI receptionist and helper

When you cannot pick up, an AI receptionist answers in a voice you choose, takes the name, address, and what they need, and has the job drafted and waiting. On KeyBolt Pro.

After-hours AI receptionist that gathers name, address, and what the customer needs

Transfer a live call to the AI mid-call by pressing a code on your phone

In-app AI helper that knows your shop data and drafts messages for you, on both Basic and Pro

Turn on auto-detect and the AI runs the whole call in the caller’s language, across 10 including Spanish, French and Portuguese, and real conversations come back with a summary and a read on how the call went

Google LSA performance tools

Stop losing money on bad Google LSA leads. On KeyBolt Pro.

Health score, answer rate trend, and an hourly heatmap of when you miss calls

Lead outcomes reported to Google for you when you convert or close a lead

Catch short-ring and wrong-number leads and submit them to Google for a refund

Your own online store

Sell the products you already stock from a store page customers can buy from, with the orders landing back in KeyBolt.

Turn on a store page listing the products you choose, each with photos and prices

Customers check out by card, and the order lands in KeyBolt with the rest of your work

Orders draw down the same van inventory you already track, so stock counts stay right

Optionally publish those products to Google so local customers find them when they search

Sales tax, late fees, and the time clock

The paperwork side of the shop: tax that matches your city, late fees that chase overdue bills for you, and hours you can hand to payroll.

Name your tax rates once and KeyBolt suggests the right one from the job address, or mark a customer exempt

Export sales tax for monthly city and county filings, line by line plus a summary by jurisdiction

Automatic late fees you configure, keeping the same bill number and the same pay link your customer already has

Time clock for tech hours with regular, overtime, and holiday totals, plus a weekly CSV for your payroll

The phone app

KeyBolt Mobile on the App Store and Google Play. Jobs, photos, notes, and stock counts keep working with no signal.

Jobs, customers, bills, estimates, inventory, your inbox, and your reports, on iPhone, iPad, and Android

Works with no signal: open a job, add photos and notes, receive or count parts in a basement or a parking garage, and it syncs when you get bars back. On iPhone and iPad, key codes for your own jobs stay readable offline for two days after you last had signal

Tap to Pay on iPhone: the customer taps their card or phone against yours, with no reader to buy, carry, or charge. On Android, send the pay link and they pay from their own phone

A push when a job is dispatched to you. The office gets one when a customer pays online, a call is missed, or an estimate is answered. Turn on low stock and you get that one too

Shop data on the phone is stored encrypted, and money stays off the device. Deactivate a tech and their phone wipes itself the next time it checks in

Accounting

The money going out, next to the money coming in. Less to send your bookkeeper, and nothing to retype.

Expenses and vendor bills, with a photo of the receipt attached

Receivables with reminders, and what you owe in sales tax by jurisdiction

Mileage log per trip, ready for your tax return

Tech labor cost, commission rates by day, evening, and weekend, and parts a tech paid for out of pocket

Import a supplier price list from a spreadsheet

Export customers, jobs, invoices, inventory, and your sales-tax filing, each as its own file

Jobs & Dispatch

From emergency lockout to completed job in under 30 seconds.

Quick dispatch, one-screen emergency flow

Tap-to-advance job status on every card

Reusable job templates with default pricing

Schedule, assign, and track every job

Customer Records

Every key code, bitting chart, and safe combo, searchable and protected by database encryption at rest and row-level security.

Key codes and bitting data per customer

Safe combinations protected by database encryption at rest and row-level security

Vehicle records with make, model, and year

Property manager tracking and rekey cycles

Several labeled email addresses per customer, so office, owner, and accounts payable all reach the right record

Insights panel with lifetime revenue, last service, and full communication history

Job Workspace

Open any job and see everything in one place across Details, Finance, and Timeline tabs, no more bouncing between screens.

Details tab with assignable tasks, parts used, photos, and the signature

Finance tab with the invoice, balance, and payments for the job

Timeline tab with every status change and note in order

Track keys cut, locks installed, and parts used per job

Map & Route Planning

See every scheduled job on a map and let KeyBolt build the fastest multi-stop route for the day.

Live map of every scheduled job, color-coded by status

Optimize multi-stop routes from any tech's start location

Open turn-by-turn directions in Google or Apple Maps

Filter the map by tech, status, or job type

Tags & Workflows

Tag jobs, invoices, customers, and calls so anything important, VIP, after-hours, do-not-book, surfaces at a glance.

Org-wide tag library with custom colors and descriptions

"+ Tag" button on every list view for one-click tagging

Tag pills appear on every list and detail page so context follows the customer

Owner / manager controls who can create or assign tags

Invoicing & Payments

Complete a job, tap send. Your customer pays online instantly.

Auto-generated invoices from job templates

One-tap send with a Stripe pay link and a PDF copy attached, and a delivery status you can see: Sent, Delivered, or Bounced

Overdue bills flag themselves, with one-tap reminders and late fees you set

Aging reports to track outstanding balances

Take a card on the iPhone itself with Tap to Pay, no reader to carry

Take card payments in person with a Stripe reader, right when you finish the job

Inventory

Every van and every shelf, counted. Parts used on a job, an estimate, a bill, or a store order draw down the same stock.

Stock by location: the shop, Van 1, Van 2, and transfers between them

Receive deliveries, adjust counts, and run cycle counts from the phone, scanning barcodes with the camera

Purchase orders and restock planning: KeyBolt watches what runs low and drafts the order

Labels for shelves and bins, serial numbers on the parts that have them

Import your supplier price list or current stock from a spreadsheet

Inventory reports for what you hold, what it is worth, and what moved. Cost is visible only to people you allow

Reports & Insights

See how your shop is actually doing, in real numbers.

A dashboard that opens with the four numbers that matter, each against the same point last month, and a 7, 30, or 90 day revenue chart

Revenue by date range, job type, or tech, compared with the period before

Invoice aging and collection tracking

Jobs completed per period and per tech

Top customers and average job value

Tech timesheets from clock-in / clock-out + manual hours

Items sold, inventory turn, and parts margin reports

Tech commissions calculated from job revenue + commission %

Team Management

Add your techs, assign roles, dispatch from anywhere.

Invite techs via email with one tap

Seven roles, owner, manager, dispatcher, tech, bookkeeper, front desk, viewer

Assign and reassign jobs instantly

Deactivate members without losing data

Time clock for tech hours, with team totals and a weekly CSV for your payroll

Estimates & Quotes

Send professional quotes and let customers approve from their phone.

Create detailed quotes with line items and optional add-ons

Send to customers with one-click approval links

Customers approve or decline from their phone

Convert approved estimates to jobs and invoices instantly

Work order numbers carry from the estimate to the job to the bill, and the approval is written into the conversation

In-App Notifications

Real-time alerts so you never miss a payment, approval, or low stock warning.

Real-time alerts for payments, approvals, and low stock

Bell icon with unread count in your dashboard

Click to see details and jump to the item

Configure email notifications in settings

Service Agreements

Recurring maintenance contracts that invoice automatically.

Recurring maintenance contracts for property managers

Set billing intervals, monthly, quarterly, or annual

Auto-generate invoices when due

Track active, paused, and cancelled agreements

QuickBooks Export

Export your data and keep your accountant happy.

Export customers, invoices, and payments as QuickBooks-compatible CSV

Step-by-step import guide built in

QuickBooks-compatible column headers for easy import

Keep your accountant happy

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