KeyBoltThe call you miss at 9 PM is still a job in the morning.
Most lockout calls come in when you are already on a job, under a car, or asleep. An AI receptionist picks up in a voice you choose, finds out what the customer needs and where they are, and puts it in your inbox as a job you can dispatch.
14 days free. No credit card to start.
How it works
- 1
It picks up when you do not
You set when it answers. After hours, or any time you do not get to the phone. The caller hears a voice you chose, not a beep.
- 2
It gets what you would have asked
Name, address, and what the problem is. Locked out of a car, lost a house key, a commercial door that will not latch. It keeps the caller talking until it has enough to send someone.
- 3
You wake up to a job, not a voicemail
The call lands in your inbox with a recording, a transcript, and the job drafted from what the caller said. You read it in ten seconds and dispatch.
- 4
You can take the call back
If you are on the line and want to hand it over, press a code on your phone and the AI takes it from there. You can also step back in.
What you get.
- Answers in a voice you choose, so it sounds like your shop
- Gathers the name, the address, and what the customer needs
- Every call comes with a recording and a transcript you can search
- Transfer a live call to the AI mid-call by pressing a code on your phone
- Turn on auto-detect and it runs the whole call in the caller’s language, across 10 including Spanish, French, and Portuguese
- Sentiment on every call, so an angry customer is obvious before you call back
- An in-app AI helper that knows your shop data and drafts messages for you, on Basic and Pro
What it looks like on a real day.
The 2 AM lockout.
Someone is standing next to their car in a parking garage. You are asleep. The AI answers, gets the address and the make of the car, and tells them when someone can be there. In the morning it is a job with the address already in it, not a voicemail saying "call me back".
You are already under a door.
Your hands are full and the phone rings. Instead of losing the call, it goes to the AI. You finish the job you are on, and the new one is waiting, written down.
The caller does not speak English.
With auto-detect on, the AI hears the language and runs the rest of the call in it. You get the transcript in the same place as every other call.
Questions.
- Does it sound like a robot?
- You pick the voice. It is a natural-sounding voice, not the flat one you get from an old phone tree, and it holds a real back-and-forth rather than reading a menu at the caller.
- Can I stop it from answering during the day?
- Yes. You choose when it picks up. Most shops have it answer after hours and when nobody gets to the phone during the day.
- What if it gets something wrong?
- You get the recording and the full transcript with every call, and the job it drafted is a draft. You review it before anything is dispatched.
- Do I need KeyBolt Pro?
- For the phone receptionist, yes. It runs on your KeyBolt phone line, which is a Pro feature. The in-app AI helper that drafts messages and answers questions about your shop data is on Basic too.
- What does it cost per call?
- Nothing from KeyBolt. Voice and SMS are billed by Telnyx, your carrier, at their rates with no markup from us. A typical small shop runs $80 to $130 a month in carrier fees on top of the $189 software fee.