Phone Line & AI Receptionist
Your shop number, the phone menu, call recordings, and the AI that answers after hours.
Answer and Place Shop Calls on Your PhoneOn KeyBolt Pro, a supported iPhone build can answer shop calls using the iPhone call screen, including while the phone is locked. Call buttons in KeyBolt also try the iPhone app...Set Up Your KeyBolt Phone LineTap Phone & SMS in the left sidebar, then the Setup tab. On a phone, tap More, then Phone & SMS. Only the shop owner can open this page.Register Your Shop for Business TextingUS carriers require every business to register before it can text customers from a business number. This is a carrier rule, not a KeyBolt rule, and there is no way around it. Un...Choose What Happens When Your Shop RingsTap Phone & SMS in the left sidebar, then the Call flow tab. On a phone, tap More, then Phone & SMS. Every change saves on its own, so there is no Save button to hunt for.Set Up Your Phone MenuA phone menu greets callers with choices: press 1 to speak with a locksmith, press 2 to hear your hours. It is off until you turn it on. While it is off, every call rings your t...Call Recordings, Transcripts and SummariesCalls to and from your KeyBolt line are recorded from the moment they are picked up, voicemails and AI calls included. That covers calls you make from the browser or the app, to...Set Up the AI After-Hours ReceptionistWhen a call comes in to your shop and nobody on your team picks up, the AI agent can answer instead of sending the caller to voicemail. It greets the caller, asks for what you t...Hand a Live Call to the AI With **9Sometimes you answer a call but you cannot take it. You are driving, you are under a dashboard, you just need to step away. Instead of asking the customer to call back, you can...Answer Calls From Your ComputerOn KeyBolt Pro you can answer and place shop calls right in your browser, on any computer, without your cell ringing. There is nothing to install. Stay signed in to KeyBolt and...Cell Transfer Codes (Tech, AI, and Cancel)When you are on an inbound call on your cell phone, you can move that call somewhere else by typing a short code on your keypad. KeyBolt sees the code and runs the transfer. The...
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