In-App Notifications

Open the bell in the dashboard header to see notifications for work you can access. Its badge shows the unread count. Choose an alert to open the related job, bill, customer, or conversation.

What Appears

Alerts can include a job assignment, being added to a job or Colab, an estimate response, a payment, a completed job, low stock, a missed call, or a store order. Phone-line alerts need KeyBolt Pro. Your role and access to the underlying work still apply.

Read or Clear the Badge

Open an alert to follow it. Use the panel's read controls to clear items you have handled. A notification is a shortcut; the linked record is where you check its current state.

Notifications on Your Phone

The KeyBolt app can also send push notifications. Allow notifications in your phone's settings, then choose the available event switches in KeyBolt. See Notifications on Your Phone.

Email, Customer Messages, and Call Ringing

The bell, phone pushes, email preferences, and incoming-call ringing are separate. Changing one does not change all the others. The owner manages shop notification and automation preferences in Settings > Notifications. For calls, see Call Flow, Greeting, and Who Rings.

Last reviewed October 12, 2026.