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Change Your Plan or Update Your Card

Owner only. Everyone can see which plan the shop is on. Only the owner can change the plan, change the card, or cancel. Anyone else who taps Manage Subscription is told they do not have permission.

Where It Lives

Go to Settings > Subscription. The top card shows your plan, its status (Free Trial, Active, Past Due, Canceled), and, while you are still in the trial, the date it ends. Underneath is the Usage card with your team, email, AI chat, and storage bars.

Change Your Plan, Card, or Cancel

Tap Manage Subscription. That opens Stripe's secure billing page in a new tab, which is where you:

  • Switch between Basic and KeyBolt Pro, either direction.
  • Update the card on file.
  • Download past receipts.
  • Cancel.

It looks different from the rest of KeyBolt because it is Stripe's own page. That is on purpose: your card details never touch KeyBolt.

What Each Plan Costs

  • Basic, $99/month, 5 team members, 25 GB storage, 750 emails a month, about 150 AI chats a month.
  • KeyBolt Pro, $189/month, 10 team members, 50 GB storage, 750 emails a month, about 500 AI chats a month, plus your own shop phone line, the browser softphone, two-way SMS, the AI receptionist, and Google Local Services Ads.

Full detail in Usage Limits.

Your Phone Bill Is Separate

On Pro, calls and texts are billed by Telnyx at carrier rates with no markup from KeyBolt. That is a separate bill from your $189, and the real numbers are on the Bill & usage tab of the Phone & SMS page.

Tip: Update the card before it expires. A failed payment flips the Subscription card to Past Due, and some things stop working while it sits there.

Still need help? Contact us and we'll respond within 2 business days.