Usage Limits

KeyBolt Pro: $189/month

Pro includes unlimited jobs, customers, bills, and estimates, plus the phone app and business phone system.

• 10 team members, with no per-user fees.
• 750 emails/month, shared across bills, reminders, estimates, and receipts. Daily and hourly limits of 75 and 50 also apply to prevent runaway sending.
• 50 GB storage, shared across documents, job photos, attachments, and call recordings.
• About 500 AI chats/month, one pool for your shop. See AI Chats and Buying More.
• Your business phone line, browser softphone, and two-way SMS inbox.
• Call recording, transcripts, phone menu, AI receptionist, and Google LSA tools.
• Carrier usage billed separately by Telnyx with no KeyBolt markup.

Enterprise: custom pricing

For customizations, contact us about Enterprise. Scope, pricing, and any agreed limits are quoted individually.

Existing Basic subscriptions

Basic is no longer offered to new shops. Existing Basic subscriptions keep their current $99/month terms, with 5 team members, 25 GB storage, 750 emails/month, and about 150 AI chats/month.

Checking Your Current Usage

Go to Settings > Subscription to view your current usage. Each limit is displayed with a progress bar showing how much you've used this billing cycle. You'll see the count and the percentage at a glance, for example, "467 / 750 emails used (62%)".

Monthly Resets

Email limits reset on the 1st of each month, regardless of when your billing cycle started. Storage and team member limits do not reset, they apply continuously. Telephony usage (voice minutes + SMS) is billed monthly by Telnyx at their published carrier rates and does not "reset", you pay for what you use.

What Happens When You Hit a Limit

When a limit is reached, the action is blocked and you'll see a message explaining why. For example, if you've used all 750 emails, attempting to send an invoice via email will show a notice that your email limit has been reached for the month. The invoice is still created, it just isn't emailed until the limit resets.

You won't be charged overage fees. If you consistently need more than the included limits, contact [email protected] to discuss options.

Storage Limit

The storage limit applies to all uploaded files: job photos, document attachments, customer files, and call recordings. legacy Basic includes 25 GB; KeyBolt Pro includes 50 GB. To check what's using your storage, visit Settings > Subscription. If you're running low, consider removing old attachments you no longer need.